Renowned for offering personalised hospitality with silver service par excellence, the 530-key Dubai International Hotel has had an extremely successful run in 2018, winning a plethora of prestigious awards for its distinct F&B offerings, Spa and Luxury facilities to tourists and transit passengers at one of the world’s busiest airports.
The luxury Airport Hotel was awarded the 5-Star Hotel Rating from Dubai Tourism and Commerce Marketing and later bagged the top rank on TripAdvisor as a specialty lodge in Dubai, receiving a total of 1,213 reviews in 2018 with an average rating of 4.7 stars. Based on traveller ranked and best value categories on TripAdvisor, the hotel was awarded the number 1 rank among 324 specialty lodgings in Dubai. Earning the coveted rating of 5.0 out of 5 on TripAdvisor, the hotel’s Ahlan First Class Lounge ranked number 1, The Gallery ranked number 2, Cho Gao ranked number 3 and Cadiz Tapas Bar ranked number 6 out of 10,488 places to eat in Dubai. The hotel’s Ahlan Business Class Lounge gained recognition as the “Middle East and Africa Airport Lounge of the Year” at Priority Pass, a testament to the personalised assistance and bespoke services extended to guests and transit passengers travelling via Dubai International Airport.
Dubai International Hotel lays an equal focus on holistic wellness and wellbeing, boasting a total of 71 treatment rooms of the Timeless Spa across Terminal 1 and 3. Bringing wellness and beauty secrets from the Middle East and South East Asia, Timeless Spa is committed to offering the finest relaxing treatments and therapies. Timeless Spa was awarded number 1 of 298 Spas & Wellness in Dubai, enjoying a rating of 5.0 out of 5 by travellers and guests at this Airport Hotel. Besides enjoying the Numero Uno spot on TripAdvisor, it was also recognized as the “Most Outstanding Luxury Spa and Relaxation in UAE” at the LUX Global Luxury Hotel and Spa Awards.
Continuing its 2018 winning streak, the Hotel was awarded the 2018 ‘TripAdvisor Certificate of Excellence’ for the fifth consecutive year, thereby resulting in their entry to the highly coveted ‘Hall of Fame’. This unique accolade, which honours hospitality excellence across the globe, is given only to establishments that consistently achieve outstanding traveller reviews on the travel planning and booking site TripAdvisor.
Recognizing the Hotel’s outstanding achievement in service excellence, quality, and innovation, Haute Grandeur Global Awards conferred the “Best Business Hotel in the UAE”, “Best Airport Hotel in the UAE” awards to Dubai International Hotel. Through a voting process, winners were selected hotels across 7 continents, 172 countries and 90 categories by leading spa, wellness and tourism professionals, as well as spa guests across geographies voted online, facilitating a transparent and fair judging process. Participating hotels are generally seen as the benchmark in the industry as they create awareness about the value and importance of constantly raising the bar of excellence.
Adding to its winning streak, the Hotel’s team took home a prestigious accolade at the Middle East Hozpitality Excellence Awards, during the festive season. This Airport Hotel is home to nine outstanding restaurants, ranked within the top 10 on Trip Advisor, serving a delicious fare ranging from Continental, Indian, Asian, Arabic to authentic Spanish food. With the Hotel’s F&B offerings presenting innovative delicacies with unmatched hospitality and service, Christopher Sonza, Chef de Partie was the proud finalist and Gold medal awardee for Hidden Gem of the Year, Hozpitality Chef Excellence Awards. With the award’s selection based purely on online votes, winners for each category at the prestigious Middle East Hozpitality Excellence Awards are acknowledged for their outstanding achievement in quality, innovation and service.
Continuing to win accolades for its exceptional F&B offerings, the 5-Star Airport Hotel’s Pastry Chef Achira Kularatne, won 3 gold medals and a trophy in the 13th Villeroy and Boch Culinary World Cup in Luxemburg, held from November 24 – 28, 2018. With teams from 75 different nations participating Chef Achira represented the UAE Team in the individual categories at the culinary world cup. A team of 52 jurors, who are chefs from different countries, were tasked to evaluate the teams’ creations, based on- appearance, composition, accurate and professional preparation, service (execution, portions, innovation and choice of material). Combining the latest and most innovative methods in baking with his passion, over the course of 5 days of the competition he won a gold medal for Pastry Artistic 01 and 02 categories. Besides bagging two prestigious accolades, Chef Achira also won a gold medal for Pastry Art category as well as a trophy for being the overall winner in Pastry Art!
“Every member of the Dubai International Hotel family works passionately to ensure that every transit passenger and tourist arriving at our hotel receives the finest, personalised hospitality. Having won numerous accolades and gaining recognition at prestigious hospitality awards throughout 2018, we are extremely humbled by the continuous support of our guests. My deepest gratitude to the entire hotel team for upholding the ethos of our brand and working tirelessly towards raising the bar of service excellence,” remarks an elated Avinash Menon, General Manager.
