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JA Resorts & Hotels Joins Global #SafeTravels Programme In Collaboration With World Travel & Tourism Council

To go above and beyond in assuring guests’ safety-JA Resorts & Hotels has introduced a comprehensive programme of protection and prevention which maps the guest journey in any JA property from arrival to check-out, so that every aspect of sanitization, social distancing and safety protocols are covered. Applicable across the JA Resorts & Hotels portfolio of 9 unique properties in the UAE and Indian Ocean, the full programme and procedures at each property includes directives from government entities, respected industry certifications and the newly added protocols of the World Travel & Tourism Councils #SafeTravels programme.

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The Bar Raises As Jumeirah Certifies Three More Hotels With The Bureau Veritas Safeguard Label.

Jumeirah sets the bar high this week with three additional properties within its Dubai portfolio receiving the prestigious Bureau Veritas Safeguard Label.

Guests staying at Jumeirah Al Qasr, Jumeirah Dar Al Masyaf and Jumeirah Creekside Hotel in Dubai can be assured of the highest hygiene standards after these three additional five-star hotels followed in the footsteps of Jumeirah Al Naseemto be awarded Bureau Veritas’ Safeguard Label.

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Millennium Hotels And Resorts MEA Partners With Ecolab

Millennium Hotels and Resorts MEA, one of the fastest-growing hotel management companies in the region, partners with Ecolab to deliver the highest level of hygiene and cleanliness to its guests across all its properties in the region. With strict measures and world-class health & safety standards already in place, Millennium Hotels & Resorts goes beyond conventional cleanliness and precautionary measures by providing comprehensive training programs and having every staff member certified as a COVID-19 Champion.

Through this collaboration, Millennium Hotels and Resorts MEA is maintaining high levels of cleanliness and hygiene. To further enhance health and safety protocols, Millennium Hotels and Resorts MEA has introduced the following 10 Key Hallmarks, which will be implemented in the jurisdictions in which Millennium Hotels and Resorts MEA operates to the extent applicable based on local health authority guidelines.

  • Higher standards of cleanliness and hygiene – To obtain local authority hygiene accreditations (e.g. SG Clean Quality Mark Certification) where relevant.
  • Appropriate checks on arrival for guests and employees – For example, temperature checks for all guests and/or collection of guest health declaration forms in certain jurisdictions.
  • Disinfection kits easily available to guests and employees – Sanitisers, masks and anti-bacterial wipes available at guest contact areas (e.g. lobby, restaurants, meeting rooms).
  • Frequent and regular sanitisation of high-contact points – High-contact points will be sanitised on a regular basis depending on frequency of use (e.g. elevator buttons, door handles, etc).
  • Use of technology to enhance guest experience and safety – Deploy contactless technology where possible to minimise physical contact (e.g. E-payment, QR code ordering system, contactless check-in/check-out).
  • Ensure higher cleanliness and hygiene standards during guest stay – Mandatory use of disinfectants for sanitisation of contact points (e.g. bedding, room furniture, TV remote).
  • Enforce safe distancing measures as precaution – Recommended minimum of one-metre distance for interactions between guests and/or employees.
  • Higher food safety standards – Enhanced food safety protocols, deep cleaning and meals served individually.
  • Appropriate health and safety gear – Regular use of Personal Protective Equipment, when appropriate, to ensure the health and safety of guests and employees.
  • Hygiene ambassadors to ensure measures are implemented – A hygiene ambassador in each hotel will ensure that employees are trained with the latest processes and procedures to enhance guest safety and comfort.

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Opaala Ushers A New Era Of Hospitality With A Cutting-Edge Smart Service Solution Designed To Boost The Hospitality Industry

With the COVID-19 pandemic and resulting lockdowns delivering hard blows to the hospitality and food & beverage industries across the globe, the newly-launched Hospitality tech Startup, Opaala, has innovated a smart service system that provides seamless solutions to allow hotels, restaurants, nightlife spots, and beach clubs to navigate a new era of hospitality. With Dubai hospitality venues seeing more than a 60% decline in sales due to the lockdown, Opaala has pledged free-of-charge access to their smart service platform, which can be integrated into most POS system, for venues suffering during the COVID-19 period, and will continue to support venues in need, as part of their launch campaign. 

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