UAE-based independent hotel management company Aleph Hospitality has identified five key trends expected to impact the development and performance of the Middle East and African hospitality industry in 2020 and beyond.
According to the company’s founder and managing director, Bani Haddad, the trends to watch include: the impact of new tourist visas on travel to Saudi Arabia; interest in alternative management models from hotel owners prioritising profitability; a much-needed focus on the implementation of smart technology in the guest experience; a move towards less wastage; and investment opportunity in Africa.